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Trained as a licensed Pharmacy Technician and joined the Pharmacy Help Desk team to help the Pharmacy understand rejections they get back after submitting a claim for a member as well as process overrides that are allowed by the plan for us to enter, or get them to the plan for further assistance. Also helps the providers office get to the member&rsquos plan for authorizations for medications when the Pharmacy accidentally gives them our information.
- Date: August 21 2018
- Location: Inver Grove Heights, MN