Manage overall operations of a 32 million dollar store ? District trainer ? Helped train Canada Administrative Managers ? Control all budgets i.e.; sales margin, NBT, all store expenses from utilities to supplies ? Manage all Special order mar

Manage overall operations of a 32 million dollar store

? District trainer

? Helped train Canada Administrative Managers

? Control all budgets i.e. sales margin, NBT, all store expenses from utilities to supplies

? Manage all Special order margin loss

? Manage all aspects of the front end of the store. Scheduling, Policy, Cash Overages and Shortages, Credit, EPP.

? Control all loss from returns - achieve as much credit from vendors

? Manage all aspects of the back end of the store. Receiving, delivery, Freight Flow and Assembly

? Responsible for managing 60-80 people depending on the season

? Managing most customer complaints that arise