Ensure quality of care and regulatory compliance by providing over-sight and direction to all levels of nursing staff.
Responsible for implementing the nursing process, including assessment, case management, diagnosis, planning, goal setting, implementation and evaluation, in the delivery of professional and paraprofessional services according to MDH licensing.
Meet with the client and family to accurately complete all admission paperwork, explaining the home care plana nd client/family responsibilities. Participate in care conferences as necessary.
Monitor client's funding sources to assure that prior authorization is obtained and transferred accurately and timely to the prior authorization department and that the appropriate payors are billed. Assist with collections as necessary.
Supervise and coordinate maintenance of appropriate, accurate and complete documentation of information on clients and staff under my supervision according to agency policy.
Delegate appropriate nursing functions according to State Licensure and agency policies and procedures. Maintain compliance with current county, state and federal regulations affecting home health care.
Actively participate in agency-wide activities and its continuous quality improvement program. Responsible for evaluating the home care program's level of excellence and implementing process improvement strategies as indicated.
Develop and implement safety programs to ensure the well being of residents, staff and visitor as well as avoiding injuries and financial loss. Actively coordinate the workers' compensation process prompt investigation of the circumstances and regular follow-up communication with the injured employee.
Perform other functions as deemed appropriate by the Executive Director or Regional Manager of Operations.
Market the wide range of health care services to potential clients and their families. Assist with/support marketing strategies to achieve financial stability through maximum census. Network with other community providers.
Develop and maintain relationships with third parties such as county social workers, hospital discharge planners and others to assist in quality care and referral issues. Network with other community providers.
Participate in the annual clinical budgeting process and work with the Executive Director in developing new and creative ways to grow revenue and maximize operational profits to achieve the organization's operating and financial objectives. Monitor budget expenditures with nursing personnel throughout the year.
Ensure all operations provide services in such a manner to meet or exceed client expectations.
Respond to questions and calls from clients, clients' families, doctors, outside case managers, employees, et., regarding problems, concerns, or general information in a timely manner.
Interview, hire, complete competency assessments, mentor, and coordinate staffing and administrative personnel. Provide on-going guidance and feedback. Regularly evaluate, address and correct issues.
Provide direct and indirect supervision and management of professional and paraprofessional staff including mentorship programs, mutually set goals and evaluate employees' performance, thereby contributing to organizational and individual growth and development.
Develop effective work groups among the staff through use of team building strategies and provide for educational training and programs on pertinent topics. Coordinate and participate in departmental and facility wide staff meetings.
Disseminate information appropriately to all staff to ensure communication is at its highest level between management, professional and paraprofessional staff at all locations.
supervise directly or indirectly all daily activities of professional and paraprofessional staff.
Frequent direct, telephone and electronic contact with all office and health care personnel.
Frequent direct, telephone and electronic contact with clients, employees, vendors, suppliers, professional resources, referral sources, regulatory bodies and the general community.