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I have handled claims ranging from simple medical only up to complex medical cases, extensive lost time, retraining claims and litigated files. This involves investigating - taking statements from Insured's, employees and witnesses obtaining medical reports, police reports when appropriate. Once the investigation is completed, I would make a compensability decision by paying appropriate medical bills, filing state forms, calculating wages and benefits or writing a denial letter and sending it out to all parties. As part of my job, I would also make ongoing contact with all parties, work with attorney's to resolve litigated files and if needed, schedule an Independent Medical Evaluation, obtain prior medical records and write a cover letter to the physician.