Many years leading highly committed employees in completing large amounts of work with several simultaneous branch banking projects. Project work includes full cycle of activities from collaborating during the ideas phase to full implementation (requirements, testing, change management, legal/regulatory) and employee adoption. Example:
Owner, oversight and managed team:
- deposit platform/applications(origination, servicing, sales)
- requirements, user testing, entitlements, training, communications, subject matter expertise
- governing branch risk management programs:
- 1st line of defense audit program, legal review support, branch security, business continuity, sales practice monitoring and IAM-non technical components.
- positions held for enterprise: Security Officer and Medallion Stamp Program Administrator
- requirements, training, communications, subject matter expertise
- training(curriculum and delivery), documented procedures and communications for branch operations
I was the Project Manager on various small to large projects related to branch banking applications. Example: Sales Management application.