Summary
Manage daily operations of Audit Compliance Department at debt collection agency
Experience
- Managed, scheduled and trained 5 staff members assisted Director in all job functions
- Oversaw task assignment and tracking, payroll duties, staff federal security clearance, performance issue resolution, client and government agency relations, client service bids, information proposals, and onsite presentations
- Maintained high-level customer service, credit bureau reporting, internal auditing program, business licenses, annual reports, permits, registrations, tax filings, surety bonds, certificates of authority and insurance certificates
- Created and maintained company-wide training materials, fillable forms, and collection notices
- Developed and administered company-wide compliance testing on a quarterly and biannual basis
- Completed various sales tasks, including website design, marketing materials, and partner projects
Details
- Salary:
- Date: February 8 2017
- Location: Minneapolis, MN