Summary

Program/Project Manager with a track record of leading cross functional teams to deliver technical product development efforts of hardware and SaaS products from product conception through commercialization. Leader of change management efforts.

Experience

Program Manager

  • Led 100+ person cross functional team to create a new SaaS product line for industry leading portable tools and condition monitoring sensors on iOS, Android,Web, and Windows PC deployments.
  • Managed budget, schedule and project scope with 86%OTD for 5 projects in 2016 comprising $190M annual revenue.
  • Created new product development & project management processes for portfolio of 11 hardware and software projects on 5 deployments.
  • Trained team distributed across US, Europe and India on resource allocation, requirements documentation and epic management.
  • Established a new go to market for Fluke by building the company&rsquos first E-commerce site in support of hybrid hardware & SaaS offering.
  • Directed experiments using lean startup to optimize development, marketing and sales efforts, resulting in 97%QAU growth.
  • Communicated project status to stakeholders using visual management tools and bi-weekly sprint reviews, demos, and reports.
  • Managed software development processes supporting Thermography product category totaling $110Min revenue.
  • Sourced, evaluated, and managed outsourced software development firms to extend capacity of internal team.

Product Manager

  • Adjusted product positioning and pricing, revised marketing campaigns, and launched promotions.
  • Defined product roadmap, served as product owner, and executed market research on assigned projects.
  • Conducted voice of customer research, created consumer personas, evaluated competitive landscape, and finalized product definition.

Inside Sales Manager

  • Executed creation of Inside Sales, Technical Support and Customer Support teams, growing annual revenue by 300%.
  • Directed the Inside Sales team to conduct lead qualification, funnelmanagement, outside sales support, and close direct sales.

Electrical Engineer

  • Designed and tested electrical components for infrared cameras.
  • Improved calibration verification by automating process, resulting in 1000% reduction in cycle time.

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