Erik
Subject Matter Expert Voice of Customer and Ad Hoc Market Research  Plymouth Minnesota Status: Offline
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Summary

An accomplished market research professional with significant supplier and client-side experience in customer experience, brand, and new product research among consumer and B2B markets

Experience

  • Subject Matter Expert on many complex, highly-profitable voice of customer programs&mdashdeveloping customized solutions to meet clients&rsquo business objectives that led to positive process-improvements
  • High energy, self-starter&mdashcomfortable with ambiguity in entrepreneurial environments
  • Outstanding sales and account management skills. Highly experienced in supporting clients as well as internal sales teams on targeted accounts
  • Strong customer facing and relationship-building skills among both business and technical contacts
  • Proven project design, management, consulting and facilitation experience on global and domestic programs
  • Solid interpersonal and presentation skills. Able to communicate &lsquobig picture&rsquo design concepts and analytics to non-technical audiences
  • Skilled in Microsoft Word, Excel and PowerPoint. Quick learner of other technology tools and platforms
  • Recognized and awarded for teamwork/collaboration and for knowledge-sharing among global teams
  • Professional, personable, productive, profitable. A goal achiever

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