Summary
Provided technical specialist support for Comcast high speed internet problems via phone.
Experience
Resolved hardware and software issues for Comcast customers.
Advanced troubleshooting of PC / browser / email / personal webpage / connectivity firewall / router / hub problems and provided customer education on same.
Demonstrated listening and analytically skills, with the ability to obtain key information and resolve complex service problems with first call resolution.
Details
- Salary:
- Date: September 8 2014
- Location: ZIMMERMAN, MN