Information Technology Service Desk  Cottage Grove Minnesota Donilyn is Offline 0 | 109


Level 1 Information Technology service desk. Troubleshoot IT related computer support for internal users via phone and chat.


Provide friendly and patient customer service in IT computer support by phone and chats. Experienced in troubleshooting various software and hardware computer issues including but not limited to &ndash Monitor/mouse/docks, tablets/laptops, printers, MS Office software, internal USBank software and systems, mobile, Microsoft Windows operating systems and software, VPN, and passwords. Knowledge of using ServiceNow call record and KB research. Serviced US Bank internal staff and assisted other agents.


  • Salary:
  • Date: August 31 2022
  • Location: Cottage Grove, MN

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