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Speech Analytics Manager

Utilized Call Miner Speech Analytics to assess agents overall compliance with company policy in addition to state and federal laws.

Financial | Investment... Healthcare  Bloomington Minnesota 55438

Senior Compliance Analyst

Ensured public-facing communications comply with Federal Laws, State laws and regulatory rules

Financial | Investment... Compliance  Richfield United States of America 55423

Implementation Manager

Liaison between stakeholders and client consensus-builder ensuring smooth relationships and product roll-outs in a high stress, high-production environment.

Financial | Investment... Implementation  Minneapolis Minnesota 55409

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