| FPpf prep actions (creating/sending MAPA's & Blue folder, coord receipt of FPpf ques after sent by advisor) |
| Preparing and processing Client 3PA's (Ex: AXA) |
| Prepare meeting rooms prior to client meetings |
| Preparing FPpf Kits, Printing CA's, Estate docs, etc. |
| Processing Client address, email and phone changes |
| Processing Client delivery pref changes (electronic/paper) |
| Processing Former Client Ops tasks |
| Processing MAPA Subscription requests |
| Processing Amazon Book orders |
| Complete New Client Follow Up Tasks (emailing Detailed MAPA's, Adding to SOC) |
| Stuffing/Mailing all grn Qrtly Billing Cnfrms to clients |
| Processing new inquiry calls/website emails |
| Requesting FedEx shipments & ordering FedEx supplies |
| Processing mail coming in/going out |
| Answering and routing calls (10:30am - 2:30pm) |
| Updating SL's relating to ACH IN's/Intrnl Trnsfrs/Acct Trnsfrs/etc. |
| Maintaining TDA Pre-Assigned Acct #'s list |
| Making meeting confirm calls (as needed) |
| Adding NAPFA meetings to Junx/Outlook |
| Assisting SK at speaking events |
| Forms prep (Applications/MV$'s/Trnsfrs/etc.) |
| Opening Accounts (Processing Applications) |
| Linking Banking information (Prepping/Processing MV$'s) |
| Resolving all TDA NIGO Case Files |
| Updating Client Beneficiaries |
| Responding to client emails in a timely fashion (depending on true urgency) |
| Client instructions/correspondence relating to forms, etc. |
| Addressing in-person client requests (urgent vs. non-urgent) |
| Creating & Processing ACH OUT's/ACH IN's/WIRES/Intrnl Trnsfrs |
| Processing Client Rebalances (PA vs. 3PA) updating login info/rebal notes/procedure) |
| Processing & Confirming RO's/Trnsfrs |
| Preparing & processing client RMD actions |
| QB Automation, Streamline Workflows, P&P Manual, Training Manual, M:Drive project, Converting from paper to electronic filing system (getting rid of beige files/former client blue folders, get rid of filing cabinets, making more room for other things) | | Quarterly Billing (processing CC, invoicing, payments, bookkeeping, emailing QBC's) | | Ongoing Billing (FPe fees, 5500 Compliance Prep, Hrly, etc) | | AdvisorClient.com access and trouble-shooting with clients | | Maintaining Laser App Software for MAP | | Coordinate w RS/planning to Schedule client meetings, adding actions to Junxure/Outlook | | MAPU Sessions | | Office Meetings/MAP Events | | Training new MAP employees | | Addressing in-person planning/ops req (urgent vs. non-urgent) | | Ordering office supplies (Envelopes, Letterhead) | | Maintaining menus, placing food orders for MAP team | | Managing SOC postage/expences | | Managing FP Postage Meter & supplies | | Assist with building maintenance/upkeep | |
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