Proven track record in developing, writing and delivering training solutions in multiple areas. Experienced in ADKAR Change Management principles. Demonstrated success in creating online video training. Experienced facilitator and trainer of technical and nontechnical content. Operational leader with excellent written and verbal communication skills. Project and Program Manager who delivers successful outcomes. Led team of 7 with responsibility for 5 systems, 2 Data Governance Teams, and Enterprise project team member. Extensive Process management, Total Quality Management/Lean/Six Sigma background.